My Chart Guide Patient Portal – Disclaimer
The information provided through the My Chart Guide Patient Portal is intended for general informational and communication purposes only. By accessing or using this portal, you agree to the terms outlined in this disclaimer.
Not a Substitute for Medical Advice
My Chart Guide is not intended to provide emergency or real-time clinical services. The content and information made available through the portal, including messages, lab results, summaries, and educational materials, should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Always consult your physician or qualified healthcare provider with any questions you may have regarding your health or a medical condition. Do not disregard professional advice or delay seeking care based on information available through My Chart Guide.Accuracy of Information
While we strive to ensure that the information available on My Chart Guide is accurate and up-to-date, we do not guarantee the completeness, accuracy, or reliability of any information displayed within the portal. Some test results or notes may require interpretation by a healthcare professional, and not all medical records may be immediately available through the portal.
Use of Messaging Features
The messaging feature in My Chart Guide is for non-urgent communication with your care team. It is not monitored continuously and may take up to 2 business days for a response. Please do not use My Chart Guide to send messages that require immediate medical attention.
Portal Access and Availability
We make reasonable efforts to ensure the My Chart Guide Patient Portal is available and operating properly at all times. However, we do not guarantee uninterrupted or error-free access to the portal. Scheduled maintenance, technical issues, or third-party service interruptions may temporarily limit access.
We are not responsible for any delays, losses, or damages arising from system unavailability or user inability to access information.Security and Privacy
We take patient privacy seriously and implement appropriate security measures to protect your data. However, you are responsible for keeping your login credentials confidential. Any actions taken under your account will be considered your responsibility.
Please review our Privacy Policy and Terms & Conditions for more information on how your data is collected, used, and protected.Changes to Disclaimer
We reserve the right to modify this disclaimer at any time without prior notice. Updated disclaimers will be posted on this page and apply to all current and future use of the My Chart Guide portal.